How to PM a Mod For HelpAs our numbers grow, we are getting more and more requests for help. What would be helpful for both players and mods is specific requests when pming. This let's us help you in a timely manner without repeating what you know. We really can't work with "I'm stuck in level 3. I don't understand the hints. Help." this doesn't let us know what you've tried what you are thinking or what you have found.
As such, we've created a general template you may like to use or generally follow when asking for help.
LEVEL X
I have tried this line of thought with the following answers which are all 404s
I have found this egg...
Would I be correct in thinking I have to do X?
Is this the right train of thought to try X?
It would also be really helpful if you could pm us back if what we hinted you towards was helpful, if you got the next level or if you completely didn't understand our hint/push in the right direction.
We are happy to work further with you, but as you go deeper into the trail hints become less... Obvious. We expect you to be trying all the words from the source, trying different file extensions, trying different keywords and googling what you have.
We would also like to ask that you don't pm multiple mods at the same time, or if you do (because you see another mod jump on and want an answer faster) please let the first person you pmed know that you don't require a reply. Mass pming all mods/blizz for help at the same time is frowned upon.
If all else fails, take a deep breath, take a break and come back later. Sometimes the answer just smacks you over the head when you look at it with fresh eyes.
Happy riddling everyone!
Don't forget we all get stuck somewhere along the way. Some levels just click and others you quite literally can't see what is right in front of you!
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TurningTides